NEWS & ADVICE
Why create your business listing on Bizzu.ch?
A useful local presence starts with clear information, specific services and a listing you can keep up to date.

A useful listing answers questions before the first contact
Your business may provide an excellent service and still be difficult to find for someone who does not yet know its name. A resident often searches for a trade, a service or a solution in their town. They want to know whether you cover their area, whether your activity matches their need and how to reach you. Creating a listing on Bizzu.ch brings this information together on a dedicated page. The first value of that page is very concrete: helping a prospective customer understand what you do.
A listing replaces neither your expertise nor your relationship with customers. It prepares that relationship. An accurate description can prevent an enquiry going to the wrong business; current opening hours can prevent an unnecessary trip; a presentation of your services can help a visitor make a clearer request. For a small organisation, these details save time. For a business developing several activities, they also help explain its specialities and distinguish requests it can handle from those outside its scope.
Start with an identity that is easy to recognise
Use the name by which customers actually know your business. Avoid turning your listing title into a succession of trades, towns or sales promises. A recognisable name makes reading easier and limits confusion with other professionals. During business registration, Bizzu.ch asks for this name so it can be used when preparing your listing. You can then complete the information needed for publication. Take time to check the spelling, accents and form you normally use in your communications.
Identity also includes location. Enter an accurate town, canton and address. If you mainly work at customers' premises, explain your service area in the description provided for that purpose. Do not confuse your establishment's address with all the municipalities you serve. A visitor should be able to understand where you are based and where you can travel. For an appointment-based activity, specify the arrangements for receiving customers in the practical information to limit mistaken expectations.
Choose the category that matches your main activity
A category helps connect you with visitors looking for your type of service. The best choice describes your actual activity, rather than simply appearing likely to attract more people. A restaurant, a beauty salon and a building company do not have the same contact journeys. A consistent category lets the listing present the appropriate actions and helps users understand your offer. If you have several activities, start with the one that best represents the need you primarily meet.
The services you describe then provide the necessary detail. An electrical company can explain that it handles installations, renovations and repairs. A restaurant can present its style of cuisine, its hospitality and the services actually available. A practice can describe its areas of support without suggesting that it provides treatments it does not offer. Use your customers' vocabulary, then add useful technical terms. A good description also helps people who are not yet familiar with the language of your trade.
Write a specific description, with examples of customer needs
Start your description with a direct answer: who are you, what do you offer and for whom? You can then specify your geographical area, the way you work and the situations in which customers contact you. For example, explaining that you help homeowners renovate a bathroom is more informative than simply claiming to offer an exceptional service. Visitors should be able to recognise their situation in your presentation. They can then decide whether it is useful to ask you for further information.
Avoid promises that cannot be verified, lists of superlatives and text copied without adaptation. You do not need a long pitch to be credible. A simple structure works well: main activity, services, area, working arrangements and contact method. Mention qualifications or affiliations only when they are genuine and current. If information needs to be confirmed before a service takes place, say so clearly. You will set more accurate expectations and reduce the risk of misunderstandings when providing a quote or arranging an appointment.
Use photos that show your actual activity
Images help people quickly understand a place, a team, equipment or completed work. Choose clear, well-lit photos that represent your business. For a restaurant, the dining room and dishes can help visitors picture their visit. For a tradesperson, a completed project or a tidy workshop can explain the type of work carried out. For a shop, the frontage and customer area provide practical reference points. Choose images you have the rights to use and obtain permission from people who can be recognised.
A photo should not imply a reality that is not yours. If you use an illustration, identify it as such when the context could cause confusion. Also avoid visuals overloaded with text: they become difficult to read on a phone. Think about the order of your images. The first should help identify your activity; the following ones can explore a service or show several aspects of your establishment. Fewer, relevant photos often make a listing more useful than a long, repetitive gallery.
Keep contact details and opening hours up to date
A listing quickly loses its usefulness if its telephone number is wrong or its opening hours reflect an old arrangement. Check contact details when creating it, then after every change. The website link should lead to your official address, without typing errors or links to an unavailable page. The email address should be monitored by the person handling requests. If several colleagues are involved, agree internally who replies and how information is shared. The tool makes contact easier; your organisation enables you to follow it up.
Opening hours require particular attention. Distinguish between opening hours, telephone response hours and available appointment times when they differ. Plan ahead for holidays and exceptional closures using the available fields. If a visitor needs confirmation before travelling, explain this. These details help everyone, especially people organising a journey or with limited time. Accurate practical information demonstrates your attention to customers without requiring an additional sales promise.
Organise requests around the way you work
Receiving a request is useful only if you can handle it. For quotes, prepare the questions that let you assess a project: location, type of service, dimensions, constraints and desired schedule. For bookings, check availability and arrangements for receiving customers. A short but precise answer is better than an automated message that resolves nothing. If you cannot accept a request, let the customer know. This allows them to continue searching and preserves a respectful relationship even when no service is agreed.
The professional account area brings together functions related to your activity. It should help you find your listings and the requests concerning them. The member area serves other purposes, such as favourites and personal reviews. If you support businesses through the partner programme, use the journey provided for those permissions. This distinction helps keep responsibilities clear. Before sharing access, make sure each person has the appropriate role; a personal account password should not become a shared login.
Choose a plan based on identified needs
Not every business needs the same level of visibility. A basic listing can provide an initial presence; additional options may become useful for presenting more content or promoting an activity. Consult the plans page to compare the features currently displayed. Ask yourself practical questions: do I need to expand the description of my services, show more photos or monitor activity on my listing in more detail? The right choice depends on your usage, your resources and your ability to keep information current.
A paid plan guarantees neither a volume of requests nor a position in search engine results. Visibility within the directory and indexing on the web are two separate matters. During preparation for launch, indexing of Bizzu.ch remains disabled. More generally, structured information can help search engines understand an establishment, but its presence is not a promise of a rich result. Your immediate objective should remain an accurate, useful presentation for people viewing your listing.
Keep your local presence active
After publication, plan regular checks. Reread your description when your services change, replace old photos and check your opening hours before a particular period. Look at the requests you receive: do the same questions keep coming up? If so, your listing could probably answer them more clearly. Statistics available in your account area should be interpreted in context. A view is not automatically a request, and a request is not automatically a customer. These distinctions will help you improve your information without jumping to conclusions.
Creating a Bizzu.ch listing is therefore a process of presentation and ongoing upkeep. You make your activity easier to understand, give residents useful reference points and prepare more helpful conversations. To begin, create a business account, enter the essential information and reread your listing as if you were discovering your activity for the first time. Ask yourself what would be missing before you could decide to get in touch. This simple reading exercise is an excellent starting point for building a consistent local presence that you can enrich as your business develops.


